Privacy Policy for TX Restoration Services

Effective Date: September 1, 2025

This Privacy Policy describes how TX Restoration Services (“we,” “us,” or “our”) collects, uses, and shares information from users (“you” or “your”) of the website txrestorationservices.com (the “Site”). By using our Site, you consent to the data practices described in this policy.

1. Information We Collect

We collect two main types of information from visitors to our Site:

A. Information You Voluntarily Provide

This is Personal Information you provide directly to us when you fill out a form, request a callback, or download content. This may include:

  • Contact Information: Name, email address, phone number, and mailing address.
  • Service Information: Details about the restoration service you are interested in (e.g., type of damage, location of property).
  • Other Information: Any other information you choose to provide in forms or communications.

B. Information Collected Automatically

When you visit our Site, certain information is automatically collected, usually through cookies and third-party analytics tools (like Google Analytics). This may include:

  • Log Data: Your Internet Protocol (IP) address, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamps, and clickstream data.
  • Usage Data: Information about how you navigate and use the Site, such as the pages you view, the blogs you read, and the duration of your visit.
  • Cookies and Tracking Technologies: Small data files stored on your device that help us improve your access to our site and identify repeat visitors.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide Services: To respond to your requests for information, contact you regarding service inquiries, or provide the content (guides, e-books, etc.) you requested to download.
  • To Improve the Site: To understand how our users interact with our content, analyze trends, track user movement, and gather broad demographic information to improve the blog topics, guides, and overall user experience.
  • To Communicate: To send you updates, marketing materials, or promotional information about our services, only where permitted by law and in accordance with your preferences.
  • Security and Fraud Prevention: To protect our Site and prevent illegal activities or fraud.

3. How We Share Your Information

We do not sell your personal information. We may share your information only in the following limited circumstances:

  • Service Providers: We may share your information with trusted third-party vendors and service providers (such as hosting companies, email marketing platforms, and analytics providers) who perform functions on our behalf. These third parties are obligated to protect your data and only use it for the purposes we specify.
  • Legal Requirements: If required to do so by law, or in the good faith belief that such action is necessary to comply with legal processes, protect the rights or property of TX Restoration Services, or ensure the safety of our users or the public.
  • Business Transfer: In connection with a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

4. Third-Party Links

Our Site may contain links to other websites, blogs, or resources that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

5. Cookies Policy

We use cookies to improve your experience. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your computer. If you choose to refuse our cookies, some portions of our Site may not function properly. You can manage your cookie preferences through your browser settings.

6. Security

We use commercially acceptable means to protect your Personal Information. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Children’s Privacy

Our Site is not directed to anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we become aware that we have collected Personal Information from a child under 13 without verification of parental consent, we take steps to remove that information from our servers.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us.